Want it today?
We offer a click-and-collect service for all items from our Penley shop. If the items you want are in stock, they will be available for collection a few minutes after you place your order.
Fish and corals are available for click-and-collect, and are collection only.
To order items for click-and-collect, shop online as normal, and during checkout, choose the “Click and collect from the shop” option. You will be asked for some contact details, and can then confirm your order. We will take payment for your order in store when you collect your order.
If any of the items in your order is backordered, we’ll ask you to pay for your items when you place the order. We’ll then order the products in, and let you know when your order is ready to collect.
We will either email, phone or text you as soon as your order has been processed and is available for collection. Please wait for confirmation that your order is ready for collection before setting off to pick your order. Usually, we’ll confirm your order within a couple of minutes.
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Some items we stock are only available for click-and-collect. If any items in your basket are Collection Only, then “Click and collect from the shop” will be the only option whilst checking out online. If you don’t want to collect your order from the shop, remove the Collection Only items from your basket.
We will reserve your order until the end of the next day after you place your order. We are closed on Wednesdays, so if you place your order on Tuesday, we will reserve your items until the end of Thursday.